Bulky Item Collection Enforcement
Frequently Asked Questions
City Recycling and Waste Disposal Ordinances
More Bulky Item Information
The City is taking steps to increase enforcement for ordinance violations. City ordinance prohibits premature setout of refuse and repeat offenses may result in a citation issued to the property owners with a fine up to $250.00 per offense.
Bulky wastes must be placed curbside only on the prescribed collection schedule date. Property owners are held responsible for the curb/easement area(s) abutting their property.
City refuse inspectors respond to complaints and investigate violations of the Revised Ordinances of Honolulu (ROH), Chapter 9. When a violation occurs, a Notice of Violation (NOV) is sent to the property owner or Association of Apartment Owners (AOAO) stating what necessary action is needed to correct the violation within seven days. After the seventh day, if the violation remains uncorrected, a Notice of Order (NOO) is generated. The NOO gives the property owner another opportunity to comply, however, if the violation remains uncorrected after seven days, a civil fine up to $250 may be imposed. Reoccurring violations escalate straight to NOO (no NOV is issued). Anyone wishing to contest an action of the Director (civil penalty) may request an appeal in accordance with ENV's Administrative Rules, Subchapter 4.
Any person who violates City Ordinance by placing or dumping bulky wastes in areas other than the curbside fronting their own property will be subject to a civil fine up to $2,500.
Below are questions and answers that may clarify some concerns residents have about the City’s bulky item collection service and enforcement program. Residents may call 768-3200 or go online to report illegal dumping, find collection schedule information, or get more information about collection service.
Frequently Asked Questions
Q: If people are dumping in front of my property, will I be cited?
A: The ordinance holds the property owner responsible for the curb area fronting your property, for the bulky trash on the curb not on the proper collection schedule. If someone is “dumping” in front of your property, you are to report this to police, 911, and get a police report. Provide vehicle and personal identification information if possible. Also report this to illegal dumping report line at 768-3203. The refuse inspectors will take this into account when they are investigating problem areas.
Q: Will I be cited if the City’s collection crews are behind schedule and items are still at the curb?
A: No. Inspectors will be aware of any operational delays and will not be issuing citations in those areas. Further, once everyone is adhering to the schedule, it will help our crews stay on schedule.
Q: When should bulky items be placed curbside for collection?
A: Place bulky items at the curb by 6 a.m. on the day of collection, and no earlier than the evening before the collection day. Collection crews service the area over a 3-4 day period, but your items must be out by the first day to ensure pickup.
Q: What is collected?
A: Furniture, mattresses, bed frames and box springs, rolled up and fastened carpeting, appliances (remove or secure doors), minor home repairs/remodeling material not to exceed one cubic yard.
Q: What is not collected?
A: Construction materials, demolition debris, dirt, rock, concrete, large automobile parts, auto batteries, propane tanks, hazardous waste, green waste, and any refuse suitable for regular once-a-week collection.
Q: What if I miss the collection day?
A: Your bulky items must be stored on your property until the next month’s scheduled collection. Multi-unit dwellings are required to provide an adequately sized holding area on the property. Please ask your resident/property manager for the location of your holding area.
Q: Where should we place our bulky items?
A: Residents are required to put bulky items out on the curbside fronting their own property (not obstructing the sidewalk). For multi-unit dwellings, please ask your resident/property manager about the designated placement area for your building.
Q: What if I can’t wait for my scheduled collection day or have items unacceptable for pickup?
A: You may drop off bulky items at City Refuse Convenience Centers: Waianae, Ewa, Waipahu, Wahiawa, Kawailoa (Haleiwa), Laie, and Waimanalo are open daily 7 a.m. to 6 p.m. Kapaa Transfer Station (Kailua) is open 10 a.m. to 6 p.m., Mon-Fri; 7 a.m. to 6 p.m. weekends. Refuse Convenience Centers also accept tires, auto batteries and propane tanks. Householders may bring up to two pick-up truck loads per day of construction/demolition materials directly to the Waimanalo Gulch Sanitary Landfill (Leeward), open seven days a week, 7 a.m. to 4 p.m. For hazardous waste, call the Household Hazardous Waste Line at 768-3201. Or you can make arrangements for private hauling services.